Video Summary
Creating added value with Information Technology remains one of the most fundamental issues faced by managers today.
In this video we will explore several frameworks that can help tackle this issue.
Learning Objectives
To identify and use traditional models of value creation with information technology
To identify and use emerging frameworks that exploit the data resource to create value with IT
Key Words
Information Technology, Information Systems, added value, value creation, Porter’s five forces, value chain, virtual value chain, Customer Service Life Cycle, strategy