Video Summary
Every day around the world, many organisations die. When we look at why they disappeared, it’s usually because their operations weren’t managed properly.
This video introduces operations management and sows the seeds for survival.
Learning Objectives
What is operations management ?
Why is operations management so important ?
What are the five things operations managers should focus on ?
Why is cost not always the most important thing to manage ?
Key Words
Operations, management, quality, dependability, speed, flexibility, cost.